Privacy Policy

Last updated: August 18, 2025

Frontis Services (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with Indonesian Personal Data Protection Law (Law No. 27 of 2022) and related regulations.

1. Data Controller Details

Name: PT Frontis Services Indonesia
Address: Jakarta
Contact: frontiscatering@gmail.com

2. What Data We Collect

Depending on your interaction with our website and services, we may collect:

Name, email address, phone number, and other contact details
Company or organization information
Payment and transaction details
Dietary preferences or restrictions (as applicable)
Any other personal information you provide via forms or communications

3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

To provide catering and culinary services you request
To manage bookings, events, and related contracts
To communicate with you about your order or inquiries
For marketing, promotions, and customer relationship management (with consent)
To comply with legal or regulatory obligations
For business analytics and service improvements

4. Legal Basis for Processing

Processing is based on:

Your explicit, informed consent
Fulfillment of contractual obligations
Compliance with applicable laws and regulations
Our legitimate business interests in providing and improving our services

5. Data Retention

Your personal data will be stored only as long as necessary to fulfill the purposes for which it was collected, fulfill contractual and legal obligations, or as required by applicable law. Upon expiry of this period, we will securely delete or anonymize your data.

6. Your Rights

You have the right to:

Access your personal data
Request correction or update of your data
Withdraw consent at any time
Request deletion of your data, subject to legal or contractual restrictions
Object to or restrict certain processing activities
Request copies of your data
To exercise your rights, please contact us using the details provided above.

7. Sharing of Personal Data

We do not sell your personal data. We may share it only:

With trusted partners or service providers performing tasks on our behalf under confidentiality obligations
To fulfill legal obligations or respond to lawful requests from authorities
When involved in a business transfer (e.g., merger or acquisition), in compliance with applicable law

8. Data Security

We employ reasonable organizational and technical measures to safeguard your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures are regularly reviewed and updated.

9. International Data Transfers

If your data needs to be transferred outside Indonesia, we ensure such transfers comply with Indonesian law and that data remains protected to the required standard.

10. Consent & Updates

By using our website or services, you consent to this Privacy Policy. We may update it from time to time. If we make significant changes, we will notify you via our website or other appropriate means.

11. Contact

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

PT Frontis Services Indonesia